DO NOT deal with this company, they will steal your hard earned money, and in my case, lose you clients. 1,179,938 customer service stock photos, vectors, and illustrations are available royalty-free. No answering the phone, no replying to emails - and then when I do finally receive an email - citing health issues, travel issues (what!?!?!?) but nothing you could call actual service, or help. Trying to get a reply from the License Manager was an exercise in Khafkaesque ridiculousness. In other words Shutterstock took US$1750 for a service they never delivered. Despite the benefits that come with a Shutterstock account, there may be times when you need to cancel and want to completely remove your account. A key differentiator in Shutterstocks latest service is that it is a simplified licensing model where access to new video collections can meet a wider range of customer needs while ensuring their. And they refused a refund or even credit. How do I delete my Shutterstock account - 24/7. Read what Customer Service Representative employee has to say about working at Shutterstock: Having spent time at Shutterstock- disorganized chaos is what comes to mind. After five weeks, and at least four written emails cancelling the order (by this time my client had dropped me as a service provider based on false advertising - of the aforementioned clip being removed form Shutterstock site AFTER payment), they sent me the clip via Wetransfer - which I no longer required, had cancelled four weeks prior with multiple emails. Shutterstock charged me US$1750 for a Premiere License on a clip that was subsequently withdrawn form their website (after they had accepted my payment in full).
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